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Quarterly Business Review (QBR) – Reporting on Customer Performance

Arpedio

Quarterly Business Review (QBR) – Reporting on Customer Performance. Back to blog. If you’re in business leadership, this is old news, but to loop in everyone else: QBR is short for ‘Quarterly Business Review’. QBRs are your opportunity to sit down with your customer to review your contribution to their success.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

how to avoid client churn. – and also how account management’s going to evolve over the next three to five years. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. Alex 00:25.

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65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

Whether you’re new to Account Management or a seasoned KAM professional, this glossary can help you improve your knowledge of account management & strategic selling strategies and build stronger relationships with your most important customers.

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Streamlining Quarterly Business Reviews (QBRs) with Key Accounts: The Playbook Approach

SmartKarrot

Streamlining Quarterly Business Reviews (QBRs) with key accounts through a playbook approach not only strengthens client relationships but also fosters customer success. What are QBRs? Quarterly Business Reviews (QBR) are strategic sessions held every three months between your company and its key accounts.

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Revealed: 6 Account Management Best Practices for B2B Companies!

SmartKarrot

The classic business proverb, 80% of your sales originate from 20% of your clientele, holds true for most firms. For several reasons, both large and small customers can churn. For several reasons, both large and small customers can churn. Then, adjust your acquisition techniques, as necessary.