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Zendesk
MAY 25, 2022
You’ll follow her for the short, simple intros to complicated concepts—but you’ll stay for the great podcasts, blogs, and books. Before you do anything else, you want to join the Zendesk Community Slack channel and go #say-hi to everybody there. This is the place where all of us Zendesk power users hang out. gated-cta-in-post].
Agile CRM
DECEMBER 20, 2022
In the past, call center operations were typically managed using a PBX (private branch exchange) system, which allowed incoming calls to be routed to the appropriate extension within an organization. Call center software is a type of business software that is designed to help companies manage their customer service and support operations.
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