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28th PM Forum Conference: Organisational culture, mentoring, digital distraction, ESG and client experience (2023)

Red Star Kim

We brainstormed what M&BD professionals need to know and the best way to promote effective and continuous learning. Julie’s story – how she moved from a career as a construction lawyer to lead a variety of M&BD programmes – kept us all entranced. To future-proof client relationships using clarity, empathy, commitment and flair.

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Why Every Key Account Manager Needs a Crisis Playbook

SmartKarrot

Such consistency not only upholds the brand’s image but also ensures that clients receive a uniform quality of care and concern, irrespective of the specific KAM they interact with. Client Trust: Clients invest not just finances but also faith in an organization.

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56 Strategic Objective Examples for Your Company to Copy

ClearPoint Strategy

Use this list of objectives to brainstorm what’s most important for your industry and your specific strategy, then build a set of objectives that best represent your organization. Or from an HR perspective, Goldman Sachs could set objectives based on retention and client relationships, and E*TRADE on technical skills and product development.