Red Star Kim

SEPTEMBER 29, 2023

What do you think is most important for a M&BD assistant? How do you stand out from your peers? Some guidance is provided: Be more visible – the PVI model (kimtasso.com) and Be visible, assert and challenge and remember your goals (kimtasso.com) Other points of interest How to engage fee-earners?

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Arpedio

JUNE 2, 2023

It’s a game plan, a roadmap, a strategic guide that helps you navigate the tricky waters of client relationships and skyrocket your revenue. Without this strategic framework, it’s tough to develop an effective playbook of tactics and foster long-term business relationships. Who holds the decision-making power?

Account Planning 52

Account Planning Account Management Client Relationships Stakeholders 52

SmartKarrot

JUNE 21, 2021

Role: Director of Customer Success, eCommerce Location: Remote, United States Organization: Quotient Technology Inc. Evaluate, optimize current and recommend new strategies to grow client business. Develop and advise on best practices in change management, and identify opportunities for continuous improvement.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

SmartKarrot

JULY 26, 2022

Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery. Forecast and track key account metrics (e.g.

Customer Success 3

Customer Success Energy and Utilities Onboarding Stakeholders 3

SmartKarrot

MARCH 8, 2022

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Irene Lefton.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Arpedio

JANUARY 11, 2023

In fact, it’s particularly important for B2B organizations, as a lot of their success rests on the quality of their account management. It’s his or her job to keep a cool overview and pull the right strings to maintain healthy and beneficial relationships that last. And this is where account management comes in.

Account Management 52

Account Management Management Key Account Management B2B 52