Client Onboarding Customer Experience Software Stakeholders 
DemandFarm
MAY 22, 2023
Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. By working together, they can develop strategies and plans to cater to the needs of both new and existing clients, ensuring a seamless customer experience throughout the sales cycle.
SmartKarrot
SEPTEMBER 7, 2022
Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: Databook As a Director of Customer Success, you will lead a team of Managers and Consultants overseeing a portfolio of clients as a senior-level stakeholder to drive customer success outcomes. Apply here: [link].
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SmartKarrot
MAY 19, 2022
Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Coordinate with customer support to ensure timely closure of quality issues.
SmartKarrot
JUNE 11, 2021
Deploy a team to project manage key customer deliverables and ensure on-time delivery. Develop relationships with C-Suite, EVP, and SVP stakeholders at the financial institution customers. Work with product and engineering teams to translate customer feedback into specific product requirements and enhancements.
SmartKarrot
MAY 24, 2021
Defining and optimizing the client onboarding lifecycle based on client segmentation. Ensure your team can manage relationships with clients during all phases of the client lifecycle, from implementation kick-off to value creation to renewal and expansion. Own the customer experience from post-implementations.
Arpedio
MARCH 5, 2024
Definition of Account Management Solutions Account management solutions refer to tools, software, and strategies designed to facilitate the management of client accounts, relationships, and interactions. A prime example of such a solution is ARPEDIO’s Account Management Software in Salesforce.
Zendesk
APRIL 1, 2022
Software evaluation. CS Ops conducts monthly audits of customer relationship management (CRM) and contact center as a service (CCaaS) software to determine whether they’re still serving the needs of success and support teams. If not, CS Ops may have to vet new providers and oversee the implementation of new software.
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