Arpedio

JANUARY 5, 2024

Join us as we explore the essence of Account Management and Customer Success, and how each plays a part in sculpting a company’s legacy in delivering exceptional customer experiences. Client Advocacy: Becoming the client’s voice within the company and ensuring their needs are met with swift action and meaningful solutions.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Upland

JANUARY 29, 2024

Account planning focuses on your customers first—and the sales numbers follow. By gaining a thorough understanding, sales professionals can tailor their offerings to align precisely with what the customer values most. Teams quickly grasp patterns, anomalies, and correlations.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

SmartKarrot

SEPTEMBER 7, 2022

Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: Databook As a Director of Customer Success, you will lead a team of Managers and Consultants overseeing a portfolio of clients as a senior-level stakeholder to drive customer success outcomes.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

NOVEMBER 16, 2022

Analyze service market potential, with full focus on installed base (IB), and ensure active customer success management is executed with maximal upsell/X-sell. Ensure from a process perspective that the customer feels there is a continuum, a smooth handover from Sales to CSM & to Services Operations. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

Insightly

NOVEMBER 1, 2022

Streamlining processes ensures that no team member wastes time on tasks that don’t add value. . Increase customer lifetime value (CLV): CRM models can help you increase CLV across every client relationship. Involve every stakeholder, from marketing through to sales, support and operations.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

SmartKarrot

FEBRUARY 2, 2022

Role: Customer Success Director Location: Remote, Minneapolis, MN, US Organization: Numerator As a Customer Success Director, you will manage a client relationship after onboarding is complete to drive ongoing realized value against measurable long-term strategic goals to ensure long-term success.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

DECEMBER 24, 2020

Provide the team with guidance on building and maintaining strong customer relationships; serve as a coach in navigating challenging customer situations. Accountable for driving healthy Customer Adoption, Customer Value and supporting strong customer retention metrics.

Customer Success 10

Customer Success Client Relationships Facilitation Stakeholders 10