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How to pitch to procurement, with Jessica Bowler and Iris Gatzweiler

Account Management Skills

I spoke to Jessica Bowler and Iris Gatzweiler , two senior procurement clients who shared some insights into the pitching process. Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. Welcome to Episode 54. So welcome Iris and Jess.

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

Our target markets span large and small businesses; private, public sector and not for profit sectors; centralised and decentralised buying processes; procurement and user-led purchasing behaviour. Capacity planning – Research suggests that humans can probably manage a maximum 150 to 250 close relationships.

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Aug 29 – Customer Success Jobs

SmartKarrot

Manage the daily running of the call center, including procuring supplies, effective resource planning, and applying call center strategies. Analyze client data and understand industry benchmarks, business trends and opportunities to recommend the most effective growth strategies.

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The CX Factor

Deep Insight

There’s a lot of talk at law firms about client relationships. But for many clients these can still seem hollow words based on one-way relationships. Robert Millard and John O’Connor explore how firms that are trying to embrace true client centricity are setting themselves apart. But what keeps clients loyal?

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Four personality traits to look for in a sales enablement manager

PandaDoc

Use of PandaDocs services are governed by our Terms of Use and Privacy Policy. Implementation of new sales tool and techniques As we mentioned above, sales enablement managers are responsible for designing the overall sales framework, instituting new sales methodologies, and proposing new lead generation practices, among other things.

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How agencies are navigating the legalities of AI use, with Sharon Toerek

Account Management Skills

So I’m a little bit, I guess, impressed with the level of discourse at the government level here in our country and I’m a little bit surprised we haven’t seen more lawsuits than we have yet because everything else has been moving so quickly. And so this is giving us an opportunity to have this conversation on another level.

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What agencies need to know about generative AI, with Roy Murphy

Account Management Skills

If you’d like to talk to me about agency account management training, I’ve just updated the website to include three of the main courses that I run to help you retain and grow your existing client relationships. It isn’t going back in the box. There are checks and balances.