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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Delegates were from legal and accountancy firms in the UK, Channel Islands, Germany and United Arab Emirates.

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How Much Money Does a Key Account Manager Really Make?

Account Manager Tips

How much money does a key account manager make? Find out the average salaries for key account managers in Australia, India, the United Kingdom and the United States and what the job is REALLY like before you decide if it's for you. Find out how much money key account managers REALLY make!

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Playing Favourites. Every Key Account Manager Does & Why You Should Stop

Account Manager Tips

Every month I publish a list of handpicked books to help you with your professional development. This month's titles will help you grow your authority at work, improve your relationships and teach you how to accept feedback (even when you're not in the mood to hear it. + Listen to your professional instincts. Trailblazer Profile.

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Clone of How to Stand Out From The Competition (When Everyone’s the Same)

Account Manager Tips

The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. Focus on what you have and how your client perceives working with you. Developing Knowledge-Based Client Relationships. Your goal is to be the preferred.

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Best Ways to Stand Out From Competitors When They’re All the Same

Account Manager Tips

Adapted from: Maximizing Value Propositions to Increase Project Success Rates The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. Developing Knowledge-Based Client Relationships. Learn more.

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Cultivate a cross-selling culture

Red Star Kim

One way is to embed the right cross-selling and referrer management attitudes and behaviours into other programmes – for example, into campaigns, content management, networking and Key Account Management (KAM). Another cultural shift. Internal communication – Why, how and what (kimtasso.com).

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Book review: Neuroscience for learning and development by Stella Collins

Red Star Kim

It’s published by CIPD (Chartered Institute of Personnel and Development) and Kogan Page. I have written seven books – on growth strategies, business development, selling, business relationships, media relations and social media. It should be essential reading for anyone in a L&D, HR, training or coaching role.