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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. or profits greater than £150000), active and inactive companies with up to 10 years’ of financial data. 200,000 companies with turnover or shareholder funds over £1.5m

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Trust

Mercuri International

Trust has always been a main driver to succeed in business…trusted companies have more loyal customers, lower employee turnover, higher revenue and profitability, and higher market value. In 2022, the theme of the keynote presentations was ‘trust’ – more specifically what the concept of trust holds for the world of sales.

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Inside vs. outside sales: Which suits you best?

PandaDoc

However, bear in mind that given the more isolated elements of remote working, it is also important to support this style of working with various sales collaboration tools. This will allow your team to work together efficiently and encourage further sales. I can really trust them when they say this product is good”.

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Property marketing case study – Thought leadership campaigns: Arcadia, JLL and Remit

Red Star Kim

I regularly scan the market for examples of great marketing and business development – and I use case studies in workshops and training (not least the “Managing and Marketing a Profitable your Surveyors’ Practice” I present regularly for MBL). client relationship management (CRM) (kimtasso.com) JLL. The challenge.

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Agency processes and client management, with Rob Da Costa

Account Management Skills

Da Costa Coaching helps agency owners build their business in a profitable, sustainable and enjoyable way. Just carrying on with theme of managing client relationships, do you have any kind of go to best practice tips or techniques for managing client relationships? Big warm welcome, Rob. Rob Da Costa Thank you.

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What’s the role of a digital agency project manager?, with Nadine Schofield

Account Management Skills

So what advice would you give to an account manager that might feel a little bit threatened by the fact that well, I’ve always owned the client relationship. You mentioned you touched on this earlier Nadine about remote working. And I was just wondering, how do you even cost Agile? So there’s all of that.