The 10 Best AI Tools for Small Businesses and How to Use Them
Hubspot Sales
MAY 3, 2024
Aside from 24/7 support, 84% of customer service reps find AI makes it easier for them to respond to support tickets. One reason for this is AI’s capacity to prioritize tickets and then route them to human agents. I interviewed Appareify Co-Founder Nora Salama about the pros of AI in customer service.
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