SmartKarrot

JANUARY 5, 2022

He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. Kristi is a pioneer in scaling and transforming customer success organizations at hyper-growth B2B SaaS companies. And he’s always willing to share his knowledge with CS leaders and organizations. Kristi Faltorusso.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Hubspot Sales

OCTOBER 29, 2017

Another must-watch video introduces the core concept of a book Cialdini co-authored with Steve Martin and Dr. Noah Goldstein called “ The Small Big ” -- the secret to finding the smallest change that will have the biggest impact. He published a best-selling book of the same name. You don’t need to publish books to be YouTube-famous.

Sales Training 112

Sales Training Sales Publishing Co-Creation 112

Hubspot Sales

OCTOBER 17, 2018

In fact, he's been known to quote the words of investor Paul Graham: "Startups = Growth." In addition to serving as the co-founder of startups like Viximo and Boundless Learning -- which were both acquired -- he also worked in venture capital (VC) as an entrepreneur-in-residence. Balfour speaks with a unique skill set.

Brainstorming 142

Brainstorming Co-Creation Media Onboarding 142

Hubspot Sales

MAY 22, 2018

The trick to successfully getting your business off the ground is to meticulously plan and organize your materials, prioritize properly, and stay on top of the status and performance of each and every one of these moving parts. They have amassed over $1 million in savings and are fairly savvy investors (themselves or the people they hire).

Finance 145

Finance Business Planning Small Business Investors 145