SmartKarrot

JANUARY 5, 2022

So, without further ado, here’s SmartKarrot’s Top 50 Customer Success Influencers for 2022 (presented in no particular order). He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. Jeanne’s also the Co-Founder of the Customer Experience Professionals Association. Lincoln Murphy.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Hubspot Sales

OCTOBER 29, 2017

Another must-watch video introduces the core concept of a book Cialdini co-authored with Steve Martin and Dr. Noah Goldstein called “ The Small Big ” -- the secret to finding the smallest change that will have the biggest impact. But the experts below were coaching salespeople while the YouTube co-founders were still in diapers.

Sales Training 112

Sales Training Sales Publishing Co-Creation 112

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Hubspot Sales

OCTOBER 17, 2018

Capland's team zoomed into the data and noticed that many users who borrowed a video from Wistia just to complete that onboarding step actually viewed it -- which presented an opportunity. "We In fact, he's been known to quote the words of investor Paul Graham: "Startups = Growth." Try HubSpot's free email capture software today.

Brainstorming 142

Brainstorming Co-Creation Media Onboarding 142

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . Remember that deploying enterprise software can cost a company millions of dollars, so you must show that your product is worthwhile. Another area where quality must stand out is in customer service.

Suppliers 10

Suppliers Insurance Energy and Utilities B2B 10

Insightly

JANUARY 2, 2024

Marketing focuses on content creation and delivering MQLs, while sales builds pipeline. From integrated marketing automation to project management to customer service and integrations , CRMs support a variety of use cases that allow businesses to simplify their tech stacks and reduce overlapping software costs and training costs.

CRM 52

CRM Co-Creation Onboarding Decision-making 52