Remove Communication Remove Construction Remove Decision-making Remove Interpersonal Skills
article thumbnail

Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. Coaches and consultants use facilitation skills. But coaches resist the temptation to tell.

article thumbnail

Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. Urgency (are you making it crucial?)

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Your Frontline is Your Foundation for Success

CMOE

Any successful construction project begins with a properly designed and prepared foundation. Whether it is a home, a high-rise, a bridge, or a by-way, if the foundation is improperly prepared and constructed or if deterioration is left unmitigated, the structure will not survive. Well, it costs money. But so does turnover.

article thumbnail

15 customer service resume examples and writing tips for 2023

Zendesk

The key to making your resume stand out is to leverage the experience you do have and present it in a way that will convince hiring managers that you’ll be successful in the position. The specific number makes their experience more concrete. Don’t: Make vague references to your performance.

Retail 52
article thumbnail

How to manage others for agency account managers, with Matt Plant

Account Management Skills

how to manage other people, and what skills you need to do the job effectively. the biggest changes people have to make when transitioning to managing others, and some of the biggest mistakes people make when managing others for the first time. But some of them kind of drift into interpersonal skills as well.