Communication Customer Experience Customer Success Telecommunications 
SmartKarrot
APRIL 20, 2022
Access to reliable customer data. By offering loyalty programs, B2B businesses an invaluable customer data. It also helps them build data-driven direct communications strategies that help yield higher ROI. Customers tend to spend more on a brand/ product that provides personalized services. Challenges.
SBI Growth
MAY 12, 2020
At the beginning of stay-at-home orders, maintaining a connection with the customer base was a top priority for CMOs. Marketing teams worked quickly to stand up virtual communities and help customers in an authentic way. Now, as executives look to the.
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SBI Growth
APRIL 27, 2020
How that goal gets accomplished occurs with consistent resegmenting of the customer base, cleansing the pipeline, and accurately forecasting changes. In the world of a sales enablement leader, the primary goal is to keep the sales team efficient and effective.
SBI Growth
APRIL 21, 2020
Well-established tech companies have typically developed a large, multi-layer partner ecosystem that they rely on. For a sales leader in this environment, problem-solving, and having shared responsibilities with these channel partners is the only way to succeed in moving the.
SBI Growth
APRIL 30, 2020
Shifting the go-to-market model to digital has been a subject on the mind of market leaders for some time, and now it is being accelerated. For better or worse, COVID-19 has been the catalyst for a digital transformation that will.
SmartKarrot
JANUARY 27, 2022
And when you can make your customers’ experience better-using humor, even before. . Humor in customer experience has always been the key to getting emotionally connected with the customers. So, the question is, how do you create a positive customer experience by using humor correctly?
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