Nutshell

MARCH 19, 2024

Faster onboarding: After building more efficient and effective processes, you’ll have a fine-tuned prospecting, qualifying, and lead nurturing system that makes it easy for new recruits to get up to speed. But it’s just as crucial for other departments in your organization to access this data, too.

CRM 71

CRM Sales Software Software 71

SmartKarrot

DECEMBER 4, 2023

With over 12 years of experience spanning early-stage to high-growth companies, Sana provides a wealth of knowledge on how customer education intertwines with customer success. Defining Customer Education Sana begins by emphasizing the importance of defining customer education.

Customer Success 10

Customer Success Onboarding Facilitation Customer Knowledge 10

SmartKarrot

JULY 5, 2022

Role: Director of Customer Success Location: Boulder, CO, US Organization: Floify As a Director of Customer Success, you will build, develop & maintain C-level and senior-level customer relationships for enterprise-level clients and ensure the renewal of key accounts.

Customer Success 19

Customer Success Retail Negotiation Facilitation 19

Tidio

FEBRUARY 26, 2021

Customer Retention Definition. Customer retention refers to activities and actions companies and organizations take to reduce the number of customer defections. In other words, it helps companies retain as many current customers as possible, often through customer loyalty and brand loyalty initiatives.

eCommerce 52

eCommerce Acquisition Communication Retail 52

SmartKarrot

AUGUST 5, 2022

Teams can develop repeatable, scalable customer success strategies using playbooks at every point of the customer experience. A large organization that wishes to retain its existing customers will have a customer success renewal playbook. Do you want to boost user engagement and product adoption ?

Onboarding 10

Onboarding Customer Success Customer Experience Software 10

Insightly

JANUARY 19, 2022

Integrations add functionality to CRMs and build a reliable source of truth you can count on to make decisions across your entire organization by connecting every single application you use to run your business. It’s a 360-degree view of customer data since your data synchronizes across all systems. . What is CRM integration?

CRM 104

CRM Prioritization Decision-making Onboarding 104

SmartKarrot

JULY 6, 2022

Role: Customer Success Director Location: Remote, Austin, TX, US Organization: People.ai As a Customer Success Director, you will build and deliver upon mutually agreed upon success plans with buy-in from customer’s sales, marketing, and operational leadership. Focus on customer/client retention.

Customer Success 3

Customer Success Stakeholders Onboarding Government 3