article thumbnail

The Definitive Guide to Client Onboarding and Positive Customer Experiences

Nutshell

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. We’ve created this customer onboarding guide to kickstart your onboarding strategy and create a process that reduces churn and delights customers. Find out here.

article thumbnail

Employee onboarding: What it is, steps, and 6 free checklists

Zendesk

What is an onboarding process? An employee onboarding process refers to the steps that integrate new employees into an organization. One way to reduce employee churn is to implement an employee onboarding process that sets recruits up for success in their new roles.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Onboard Remote Employees

Hubspot Sales

Successfully onboarding new employees is critical for any employer looking to retain talented team members long-term. With this in mind, a robust onboarding program is one of the most worthwhile investments you can make in building an effective sales team. Prepare the rest of your team for the new employee’s arrival.

article thumbnail

CRM Onboarding: Steal Our Battle-Tested Framework

Insightly

CRM onboarding is the process of introducing new users to a CRM system. The process involves setting up and organizing contacts, as well as learning how to use different features of the CRM. If you are new to a CRM system and want to use it efficiently, participating in CRM onboarding is highly recommended.

article thumbnail

Customer Onboarding Specialist Job Description: Templates and Examples

Help Scout

A customer onboarding specialist manages onboarding. If your company is splitting responsibilities in a similar way, this post will teach you how to write a customer onboarding specialist job description that attracts the most qualified candidates and gets them excited to apply.

article thumbnail

The 5 Best Practices for Perfected Remote Onboarding

Showpad

Remote onboarding is not an easy feat. Human resources teams everywhere are still trying to figure out how to best onboard new employees when they can’t be there to answer questions and ease their nerves. Making new hires feel comfortable from the get go is crucial during the onboarding process. Communicate expectations upfront.

article thumbnail

10 Key Points to Master Effective Communication in Account Management

Arpedio

While these two functions have distinct roles, they share a symbiotic relationship that can greatly benefit the organization and its clients. They act as the bridge between the client and the company, facilitating communication and problem-solving. Check out ARPEDIO’s Account Management solution here.