Desired Path

AUGUST 5, 2020

Companies continually look for ways to improve how they drive customer success. The pandemic has disrupted business like never before and companies are paying extra attention to customers, especially as new business pipelines have significantly diminished. People have many questions about how to handle this.

Customer Success 52

Customer Success Telecommunications Value Proposition Healthcare 52

Desired Path

AUGUST 5, 2020

Companies continually look for ways to improve how they drive customer success. The pandemic has disrupted business like never before and companies are paying extra attention to customers, especially as new business pipelines have significantly diminished. People have many questions about how to handle this.

Customer Success 52

Customer Success Telecommunications Value Proposition Healthcare 52

Desired Path

AUGUST 5, 2020

Companies continually look for ways to improve how they drive customer success. The pandemic has disrupted business like never before and companies are paying extra attention to customers, especially as new business pipelines have significantly diminished. People have many questions about how to handle this.

Customer Success 52

Customer Success Telecommunications Value Proposition Healthcare 52

Zendesk

APRIL 9, 2021

For Uzoma “Zo” Orchingwa, the “extremely exploitative” cost of communications for people who are incarcerated is unacceptable. “It It damages low-income families by extracting resources and harms communities because the less contact someone who is incarcerated has with loved ones, the more likely they are to recidivate.”.

Telecommunications 52

Telecommunications Profitability Communication Organization 52

SmartKarrot

OCTOBER 19, 2022

They are responsible for managing client relationships and ensuring their satisfaction through establishing effective communication, implementing strategies to grow companies’ business, and creating new opportunities for their clients. You must have excellent communication skills as you deal with people from diverse backgrounds daily.

Account Management 10

Account Management Management Telecommunications Healthcare 10

SmartKarrot

APRIL 20, 2022

Access to reliable customer data. By offering loyalty programs, B2B businesses an invaluable customer data. It also helps them build data-driven direct communications strategies that help yield higher ROI. The company saw an improvement in its communications, and there was more customer data due to the program.

B2B 11

B2B B2C Telecommunications Retail 11

Account Management Skills

FEBRUARY 16, 2021

James’s sector speciality is telecommunications and I invited him to share his experience to see similarities and differences between the account management role in the creative industry and software industry. Why taking a ‘customer first’ approach to everything you do leads to success. *

Account Management 52

Account Management Management Software Software 52