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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Over the past year, customer support agents have been dutifully fielding a sky-high number of queries from customers worried about canceled flights, ambiguous insurance conditions, delayed packages, and other urgent and emotionally-loaded issues. Do your support teams have open channels of communication with leadership to share feedback?

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How to Build a Globally Remote Team That Really Works

Help Scout

Often, though, “working remotely” really means “you can work anywhere within an hour or two of the timezone our office is in.”. Making remote workwork … looks very different when your team does not share core working hours. Live “whole team” meetings are almost impossible.

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The 5 Best Practices for Perfected Remote Onboarding

Showpad

The transition to a fully remote work life has been a journey for employees around the globe. But think about those that found a new opportunity and started a new job completely remote. Not having the opportunity to meet in-person already makes team bonding difficult, but there are ways to avoid new hire isolation. .

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Over the past year, customer support agents have been dutifully fielding a sky-high number of queries from customers worried about canceled flights, ambiguous insurance conditions, delayed packages, and other urgent and emotionally-loaded issues. Do your support teams have open channels of communication with leadership to share feedback?

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Revealed: How Conversation AI and ChatGPT solve Remote Work challenges for Compliance & Risk Teams

SmartKarrot

This traditionally requires a lot of analysis processes for financial institutions and insurers. Monitoring: AI can be used to monitor transactions and communications in real-time to detect potential violations of compliance policies and regulations. Traditionally this requires a lot of analysis for financial institutions and insurers.

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Revealed: How Conversation AI and ChatGPT solve Remote Work challenges for Compliance & Risk Teams

SmartKarrot

This traditionally requires a lot of analysis processes for financial institutions and insurers. Monitoring: AI can be used to monitor transactions and communications in real-time to detect potential violations of compliance policies and regulations. Traditionally this requires a lot of analysis for financial institutions and insurers.

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Top 2023 SMB technology predictions that business owners want to know

ACT

Since a good reputation and profitability are two vital elements of a business’s success, more small business owners are looking for cybersecurity tools and insurance. By combining these with email, phone, and social media channels, SMBs can meet their customers where they are to provide better customer service.