SmartKarrot

DECEMBER 1, 2021

Role: Head of Customer Success Location: Remote, United States Organization: Narrativ As a Head of Customer Success, you will build, manage, and coach a team of Customer Success Senior Directors, Directors, and/or managers including regular 1:1s, radical candor feedback in the moment, performance reviews, and career planning conversations.

Customer Success 19

Customer Success Retail Performance Review Client Relationships 19

Hubspot Sales

FEBRUARY 21, 2020

When you consider that the average onboarding and ramp-up time for a sales professional is nine months or more, that turnover rate starts to have serious consequences for individual sales teams and the revenue they’re responsible for. Start by polling your salespeople to see if your CRM or sales enablement software is still making the grade.

Meetings 135

Meetings Account Management Management Performance Review 135

SmartKarrot

JUNE 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years. Provide and interpret marketing performance reviews for clients.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

MAY 8, 2023

For instance, it makes it harder for HR teams to communicate with remote workers, manage HR processes, and ensure compliance with relevant laws and regulations. Improved Communication Imagine this scenario: You have a query for the HR team regarding a policy, but you were wrapped up in your work and it is already late Friday evening.

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10

Zendesk

JULY 14, 2022

You notice that team members in the office progress more quickly and build more skills than remote workers in the six months after onboarding. As a result, you invest in more on-demand video onboarding resources to level the playing field. Say you refuse to upgrade application software that requires candidates to add in resume details.

Onboarding 98

Onboarding Communication Management Performance Review 98

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. By eliminating the need for spreadsheets and email chains, BugHerd simplifies internal communication within an organization. Headquarter: Melbourne, Australia. Octopus Deploy.

Innovation 10

Innovation Decision-making Software Software 10

Zendesk

JULY 13, 2022

Is communication generally positive and solution-oriented? Develop a strong onboarding program. Develop a strong onboarding program. A Gallup survey found that only 12 percent of employees think their organization does a great job onboarding new employees. miriam_tinny Anyone have positive onboarding stories?

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98

SmartKarrot

JULY 14, 2022

Oversee team culture building and performance management (e.g. team celebrations, PTO calendars, performance review cycles, etc.). Review customer data and present the customer with value created, to further drive product adoption. Assist customers with setting up and navigating Trialbee´s software products.

Customer Success 3

Customer Success Customer Experience Performance Review Onboarding 3

PandaDoc

APRIL 11, 2023

But we’re going to focus on the second part now — your team’s ability to satisfy the needs of your customers in terms of adequate communication. Product experts can’t just detail the product and explain how it works; instead, they must also communicate its features in terms of the needs of a certain customer.

Sales 52

Sales e-Learning Communication Decision-making 52