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How to Sell Digital Products [+ 10 Best Digital Products to Sell]

Hubspot Sales

A physical product that doesn’t meet a customer’s needs could result in returns, recalls, or redistribution costs. For example, HubSpot started as a CRM but has since expanded digital product offerings. Online courses can span a wide range of topics: coding, cooking, finance, language learning, web design, and more.

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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

By collecting user feedback during key touchpoints, you learn whether you’re meeting—and hopefully exceeding—your audience’s needs. Computer software: 77. Personal computers: 79. Household appliances and electronics: 78. Finance and insurance. Here’s why. Gain a better understanding of your audience. Restaurant.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

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