Zendesk

OCTOBER 2, 2023

This year marks the 20th anniversary of Cybersecurity Awareness Month. A lot has happened since government and industry first came together to raise awareness about cybersecurity. Fun fact: More than 80 zero-day exploits were detected by Mandiant Threat Intelligence in 2021, an all-time high for the cybersecurity industry.

Cybersecurity 87

Cybersecurity Computers and Electronics Internet Insurance 87

Zendesk

OCTOBER 9, 2023

As AI becomes more prominent in products, services, and everyday life, organizations should establish policies to ensure they use AI properly. Piantadosi, head of the computation and language department at the University of California, Berkeley, got ChatGPT to write code that stated only white or Asian men could make good scientists.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

OnStrategyHQ

DECEMBER 9, 2022

A PESTLE analysis looks at the macro trends in the surrounding environment of a certain business or organization. It examines the political, economic, social, technological, legal, and environmental elements of the operating market that may have either positive or negative effects on your company or organization. Watch the video.

Supply Chain 96

Supply Chain Food and Beverage Government Computers and Electronics 96

Hubspot Sales

OCTOBER 1, 2021

If organizations can use social CRM to respond to comments quickly and thoughtfully, they can build stronger relationships with existing and potential customers and incorporate more user feedback into their roadmap. In 2022, more organizations will realize that CRM benefits everything. Accessible customer data across departments.

CRM 117

CRM Innovation Computers and Electronics Supply Chain 117