Red Star Kim

OCTOBER 19, 2023

Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. Others had little more than a name and telephone number. Where information was sparse it limited the amount of preparation that could be done.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

NOVEMBER 1, 2023

What is surprising is that despite having demanding sales roles for new and existing clients, many professional services marketers have received little formal sales training. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

OCTOBER 16, 2023

Most commented on the data challenges of referrer management – although accountants using PracticePortal were happy with their CRM. Sharing some CRM horror stories felt like much-needed therapy. Another area for discussion was sales training and sales process management. amongst us. Sharing is caring?

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

SEPTEMBER 22, 2022

You should note on your CRM and other systems the preference of individuals and observe them. Some of the things that delegates found most useful included: Empathy and emotional intelligence (EQ) – see a short video. We also talked about the EQ diagnostic with this book Book review – Emotional Intelligence 2.0

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Openview

AUGUST 16, 2018

If you’re eager to dig into data-driven sales but feel overwhelmed by the many ways to implement data-backed tools, start by focusing on these five areas. You can invest in the best sales reps, sales training and sales coaching available, but if your marketing team isn’t generating strong leads, you’re expecting too much from your sales team.

Emotional Intelligence 60

Emotional Intelligence Sales Manufacturing CRM 60

Red Star Kim

APRIL 24, 2023

Two thirds of delegates were most interested in using the telephone to reach people proactively whereas a third were most interested in building relationships on the telephone All delegates felt that their emotional intelligence was high. At the end of the session, all delegates felt that their confidence was high.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

PandaDoc

APRIL 24, 2023

Sales enablement techniques include using coaching, relevant content, training, and technology to help sales agents onboard, improve their sales skills, and sell more and faster. A sales enablement strategy incorporates initiatives that enable teams to enhance their existing sales repertoire.

Sales 52

Sales e-Learning Onboarding Software 52