Customer Experience Cybersecurity Decision-making Digital Transformation 
Zendesk
OCTOBER 2, 2023
While digital transformation and systems integration are a constant, customer and employee experience, AI and data security top of mind for IT leaders. According to a global survey of 1,200 IT leaders, high competition, mounting customer expectations, and new AI tools are all contributing to changing priorities.
ACT
JANUARY 13, 2023
Learning about the newest small and mid-sized business ( SMB ) technology trends in the coming year can help you make superior data-driven decisions on which tech to buy and implement in your business. The very definition of SMBs separates them from larger businesses, making their SMB solutions and technology requirements will differ.
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Planview
MAY 23, 2022
These services offer a wide range of features and solutions, such as 24/7 IT support, cloud solutions, data backups, cybersecurity, network monitoring, and more. Their focus is typically on driving an enhanced digital customer experience for the customers that purchase their products.
SmartKarrot
MAY 5, 2022
It is more important than ever to retrospectively handle new distractions, adapt to modern technologies, or make a mark in the business space. C-suite leaders have shown a disconnect with the digital transformation and pace of growth in business spaces. The pandemic has increased the rate and pace of digital transformation.
SBI
NOVEMBER 7, 2019
By combining Seismic’s industry leading sales enablement and asset management functionality with Percolate’s content orchestration and campaign planning tools, marketers will have comprehensive control and agility to efficiently align the most compelling and personalized content wherever and whenever the customer interacts with their brand.
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