ClearPoint Strategy

DECEMBER 10, 2021

The City of Germantown took a unique approach to strategy planning and execution because it chose to follow a corporate framework versus a more traditional local government model. The city views its citizens as customers, staff as teams, and operations as goods and services. Is your strategy execution stalling?

Organization 98

Organization Computers and Electronics Banking Government 98

SmartKarrot

APRIL 21, 2022

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10

SmartKarrot

APRIL 21, 2022

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10

SmartKarrot

MAY 5, 2022

C-suite leaders need to know that their role has changed from a shareholder or financial experts to an enabler. The C-suite also needs to face customers, business partners, millennial employees, critics, and the media. An enabler of change in the organization is what the C-suite leader is. Sign up for our newsletter. contact-form-7].

Digital Transformation 10

Digital Transformation Artificial Intelligence Cybersecurity Shareholders 10