Nutshell

JUNE 12, 2020

Some of these qualities—like being altruistic or data-driven—are diametrically opposed to the skills a sales rep needs to possess. Myth: Sales reps and managers have the same interpersonal skills. A sales rep needs interpersonal skills to deal with customers, while a manager needs interpersonal skills to manage a team.

Interpersonal Skills 98

Interpersonal Skills Management Decision-making Sales 98

Zendesk

MAY 26, 2021

They also invest in their knowledge base because customers expect to find answers on their own. And meeting customers’ expectations pays off: 75% of customers are willing to spend more with companies that give them a good customer experience, according to our 2021 Trends Report. Interpersonal skills.

Interpersonal Skills 105

Interpersonal Skills Customer Experience Media e-Learning 105

Apptivo

JULY 28, 2022

Businesses need to build sustainable relationships with the customers which will help them to get an insight about the needs, preferences and desires. You will get a clear understanding on which customers will be more profitable for the business and concentrating on those customers will yield results.

Management 52

Management Interpersonal Skills Suppliers B2C 52

Arpedio

FEBRUARY 14, 2024

It is essential for account managers to have strong interpersonal skills and the ability to create and maintain trust with clients. They also work closely with customer support and product teams to address any issues or concerns clients may have, thus enhancing the overall customer experience.

Account Management 52

Account Management Management Sales Client Relationships 52

Zendesk

JUNE 15, 2023

Director of customer service resume example Image source A director of customer service oversees department operations, ensuring that customers have a great experience and that the team meets its goals. This will help a potential employer see how your experience and skills might translate to a new job.

Retail 52

Retail Leadership Interpersonal Skills Software 52