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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

C-suite leaders need to know that their role has changed from a shareholder or financial experts to an enabler. The C-suite also needs to face customers, business partners, millennial employees, critics, and the media. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

The customer has more power than before and multiple options at their fingertips. Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. Steve Jobs once advised to get closer to customers. The roles and responsibilities include-.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

The customer has more power than before and multiple options at their fingertips. Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. Steve Jobs once advised to get closer to customers. The roles and responsibilities include-.