SmartKarrot

JUNE 10, 2021

Role: Director of Customer Success Location: Remote, United States Organization: Inflection As a Director of Customer Success, you will lead, manage and supervise the Customer Success team, including both Customer Success Managers and Customer Success Associates.

Customer Success 10

Customer Success Onboarding Performance Review Prioritization 10

SmartKarrot

JUNE 2, 2021

Role: Director of Customer Success Location: New York, NY, US Organization: Diligent Corporation As a Director of Customer Success, you will lead Customer Success practice for the BoardEffect brand in AMER, EMEA, and APAC regions, with a focus on building strong, trusted customer relationships.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

SmartKarrot

MAY 11, 2021

Identify and take action with at-risk customers, collaborating with other business units as necessary to present a unified experience. Provide and interpret marketing performance reviews for clients. Support internal CS initiatives, e.g. engagement and adoption model, onboarding playbooks, product training materials etc.

Customer Success 10

Customer Success Stakeholders Onboarding Performance Review 10

SmartKarrot

JUNE 15, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Parsable As a Vice President of Customer Success, you will drive Customer Success strategy and roadmap to ensure measurable success, retention, and expansion across various industry segments.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

SmartKarrot

NOVEMBER 20, 2020

Role: VP of Customer Success Location: Santa Clara, CA, US Organization: Cloudinary As a VP of Customer Success, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results (OKRs) along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Government Performance Review Stakeholders 10

SmartKarrot

SEPTEMBER 14, 2022

Review, approve, and present periodic reporting on the progress of team efforts to the Leadership Team. Facilitate performance reviews and coaching sessions, encouraging team members to continuously grow. Apply here: [link] Role: Customer Success Manager Location: Princeton, NJ, US Organization: Trimble Inc.

Customer Success 3

Customer Success Global Accounts Performance Review Customer Experience 3

SmartKarrot

JANUARY 19, 2022

Role: Director of Customer Success Location: Nashville Metropolitan Area, US (Hybrid) Organization: LNCsearch As a Director of Customer Success, you will manage the workflow of the call center and ensure compliance with established benchmarks and standards. Function as the voice of the customer.

Customer Success 3

Customer Success Onboarding Performance Review Account Planning 3

SmartKarrot

JULY 14, 2022

Oversee team culture building and performance management (e.g. team celebrations, PTO calendars, performance review cycles, etc.). Work closely with the VP, Customer Experience to manage the day-to-day and longer-term strategic needs of the CX team. Manage, support, and grow a team of talented Customer Success Managers.

Customer Success 3

Customer Success Customer Experience Performance Review Onboarding 3

SmartKarrot

JULY 3, 2023

Create an effective onboarding process – The integration process of a new member into a team starts with the onboarding process that includes orientation sessions, training programs, introduction to key members of the team, etc. There needs to have a well-structured onboarding process.

Performance Review 10

Performance Review Decision-making Onboarding Acquisition 10

SmartKarrot

MAY 8, 2023

If the person is hired, they must still undergo numerous steps before they are completely onboarded. Along with the first-day jitters, new team members must also navigate through various onboarding formalities including filling up forms/paperwork/documents etc. Imagine having a conversational experience during your reviews.

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10

SmartKarrot

JANUARY 25, 2022

Their services include recruiting, document management, onboarding, reporting, payroll, performance review, time & attendance, and employee self-service. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo. Headquarter: Sydney, Australia.

Innovation 10

Innovation Decision-making Software Software 10