SmartKarrot

FEBRUARY 22, 2022

As a Sr Director of Customer Success, you will develop strategies that enhance and improve customer experience and drive differentiate customer value, including providing a compelling digital customer post-sales experience. Build and lead a team of onboarding, customer training and account management professionals.

Customer Success 19

Customer Success Retail Onboarding Customer Experience 19

SmartKarrot

DECEMBER 2, 2021

Role: Director, Customer Success Management Location: Remote, United States Organization: GRIN As a Director of Customer Success Management, you will develop and scale a world-class customer success management organization. Develop innovative programs to drive customer value and positive customer experiences.

Customer Success 19

Customer Success Onboarding Retail Facilitation 19

OnStrategyHQ

MAY 17, 2023

Nike: To bring inspiration and innovation to every athlete* in the world. -*If How might we collaborate/partner with customers to provide better outcomes? How might we innovate or change our teaching model to serve more youth? How will we preserve our org values and unique culture as we scale the org at such a rapid pace?

Organization 40

Organization Brainstorming Leadership Decision-making 40

SmartKarrot

NOVEMBER 2, 2020

He says, “It’s all about the customer onboarding experience.” “New New customers are excited to try your product or service but can be quickly turned off if their expectations are not met. In contrast, customers who have a fantastic first experience are likely to have a high retention rate and become brand ambassadors.”.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21