The SAMA Podcast

MARCH 25, 2021

Think Zurich Insurance knows a couple of things about helping customers through crisis? We pick the brain of Zurich's Executive Vice President and Head of Customer Management, Ron Davis They've been doing it since 1872, so we're going to say "Yes."

Insurance 80

Insurance Management 80

Showpad

FEBRUARY 26, 2019

Additionally, a survey revealed that 63% of sales reps said they didn’t have access to updated and relevant content to present to customers. They saw a five percent increase in revenue generated, and 88% more satisfied customers.

Manufacturing 49

Manufacturing Sales Stakeholders Marketing 49

Showpad

FEBRUARY 26, 2019

Additionally, a survey revealed that 63% of sales reps said they didn’t have access to updated and relevant content to present to customers. They saw a five percent increase in revenue generated, and 88% more satisfied customers.

Manufacturing 49

Manufacturing Sales Stakeholders Marketing 49

Showpad

FEBRUARY 26, 2019

Additionally, a survey revealed that 63% of sales reps said they didn’t have access to updated and relevant content to present to customers. They saw a five percent increase in revenue generated, and 88% more satisfied customers.

Manufacturing 49

Manufacturing Sales Stakeholders Marketing 49

Zendesk

JUNE 2, 2021

Customers are increasingly preferring live chat for customer service with 73% satisfaction levels as compared to 61% for email and 44% for phone. A great agent can create the sense of a rewarding, even fun conversation with a customer. AI-powered messaging puts your customers first. Your support will be more proactive.

Digital Transformation 52

Digital Transformation Acquisition Customer Experience Communication 52

Nutshell

OCTOBER 19, 2020

There is no greater feeling than nurturing a lead into a paying customer—especially when it’s a lead you didn’t have to pay for. Doing so will give you insights into what your customers are having a hard time finding on your site, and can give you a wealth of ideas for new content. Understand What Success Means To Your Customer.

Publishing 133

Publishing B2B Small Business Manufacturing 133

SmartKarrot

FEBRUARY 7, 2022

Talking about SaaS companies in France, they employ over 70K employees, serving over 1 billion customers all around the globe. Valued Customer Example: Cape Gemini, HEC Paris, Dior. Valued Customer Example: Peugeot, Decathlon, Cartier. The contact centers of AirCall help businesses to contact their customers via voice calls.

Computers and Electronics 10

Computers and Electronics Insurance e-Learning Supply Chain 10