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Top 2023 SMB technology predictions that business owners want to know

ACT

Learning about the newest small and mid-sized business ( SMB ) technology trends in the coming year can help you make superior data-driven decisions on which tech to buy and implement in your business. The very definition of SMBs separates them from larger businesses, making their SMB solutions and technology requirements will differ.

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The 5 Most-Needed Qualities for Leadership in Healthcare

CMOE

Healthcare leaders must comply with laws and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), to safeguard patient health information. Leaders must develop policies to protect their organization via cybersecurity budgets and training programs. Healthcare insurance plans. Attention to detail.

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Ethics of AI in CX

Zendesk

And you’re not alone—72 percent of business leaders are making it a priority to expand AI across the customer experience in the coming year, according to our CX Trends Report. Research any AI technology before you use it to ensure it provides sufficient cybersecurity measures (depending on where you operate). For example: Steven T.

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Software for Financial Services Companies: What’s Your Tech Stack?

Nutshell

Whether you’re a wealth management advisor, accountant, insurance broker, or financial representative, a solid tech stack is essential for your financial services business. This software helps you identify, assess, and avoid potential risks that could negatively affect your clients and profitability.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Here are the key roles that need to make a company truly customer-centric and meet challenges. Key C-Suite roles required to make a customer-centric executive team. The CCO role leads to increased profit, higher revenue, reduced costs, and customer retention. Government, banking, and insurance are the sectors with CDOs.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Here are the key roles that need to make a company truly customer-centric and meet challenges. Key C-Suite roles required to make a customer-centric executive team. The CCO role leads to increased profit, higher revenue, reduced costs, and customer retention. Government, banking, and insurance are the sectors with CDOs.