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21 Books About Starting a Business You Can’t Afford Not to Read

Hubspot Sales

The E Myth Revisited. Consider that Bill Gates reads 50 books every year , Mark Cuban reads for three hours each day, and Elon Musk -- when asked how he learned to build rockets -- said, “I read books.”. Pick a few, or read them all, and take a giant step toward making your entrepreneurial dreams come true. Built to Last.

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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

When you collect CSAT scores, you give buyers the opportunity to voice their opinions, making them feel heard. This not only fosters customer loyalty but also allows you to learn where you’re excelling (and where you’re not). CES makes it easy to spot weaknesses during support interactions or within a product. Customer E.

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How to Get Your Startup Up and Running with a Business Incubator

Hubspot Sales

The concept makes a lot of sense for entrepreneurs or early stage founding teams that want to leverage a defined process for success and transition to a sustainable enterprise. A benefit of the business incubator model is that it creates a shared learning experience and supports collaboration. But what is a business incubator?

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Accounting 101: The Ultimate Guide to Accounting Basics

Hubspot Sales

So, I had to hunker down and learn all about business accounting. It felt good to understand a critical part of my company and learn how to use it to make better business decisions. A business with healthy (positive) equity is attractive to potential investors , lenders, and buyers. Depreciation. Liabilities.

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