Flevy
MARCH 19, 2024
The concept was published in his book, “The Mind of the Strategist: The Art of Japanese Business.” The focus of the model is on customers instead of shareholders, based on the premise that customer centricity ultimately leads to the accomplishment of shareholders’ interests.
Flevy
FEBRUARY 19, 2024
Return on Equity (ROE) Definition : A measure of the profitability of a business in relation to its equity, calculated as net income divided by shareholder’s equity. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation.
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