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How To Identify External Factors That May Affect Your Strategic Plan

ClearPoint Strategy

If you don’t do it already, you need to learn how to conduct an environmental scan and adapt your performance management process accordingly. A company’s stability and profitability are interdependent on its ability to quickly identify and respond to changes in the external environment. Click To Tweet.

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7 Key Skills for Finding Balance and Making Sales More Human

CoSell

More and more people and companies are seeing the value of remote working. David Cook, anthropologist and remote-work expert, refers to the change created by COVID-19 as “the biggest remote work experiment in history.” Remote working is no longer the exclusive domain of digital nomads.

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What’s the role of a digital agency project manager?, with Nadine Schofield

Account Management Skills

This episode is for you if you’re in a digital agency project management role or are aspiring to work in project management in an agency. The differences between an agile, waterfall and wagile way of working. How working from home has affected the project management role in agencies. * We work in the digital space.

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13 best invoicing software to facilitate your payment process in 2022

PandaDoc

With QuickBooks, you can track expenses, organize receipts, accept payments, send estimates, oversee cash flow, check tax payments, pay bills, track time and inventory, manage contracts, and check profitability. Launched in 2009, Wave has created “ waves ” in the e-invoicing industry. A few key features also cost extra.

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6 Myths That Could Be Holding Up Referral Partnerships

CoSell

There is a long-standing belief that things can go along as they always have…and it will work to view these two departments as solo operators. But we live in a digital business world. Our interactions are occurring in digital reality and everyone is included. That may have been acceptable in the past. One side is holistic.

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Here’s how companies actually got faster at solving customer issues last year

Zendesk

And for industries that saw the greatest impacts from the global shutdowns (think food and grocery delivery, e-commerce, and remote work and education platforms), these rates were even higher. And non-profit education platform Khan Academy saw engagement skyrocket in the pandemic’s early days. That’s a cumulative 2.3

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Agency processes and client management, with Rob Da Costa

Account Management Skills

Da Costa Coaching helps agency owners build their business in a profitable, sustainable and enjoyable way. Rob started his PR agency in the early nineties and after eleven years he had built it up to 25 people, at which point he sold it and started Da Costa Coaching in 2007. Big warm welcome, Rob. Rob Da Costa Thank you.