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65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

KAM Glossary (with 65 Definitions) To help strategic account managers / key account managers /sales professionals enhance their understanding of Key Account Management (KAM) , this glossary provides clear and concise definitions and explanations of essential terms, definitions, and concepts related to key account management.

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Accountants, lawyers, paralegals, patent attorneys and financial advisers (both professional advisors and dedicated business development professionals) joined me at an MBL workshop on telephone skills for client service and selling. We explored the fundamentals of relationships, managing inbound calls and planning outbound calls.

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How to Navigate the New Normal: Accelerate.

Blue Canyon Partners

How do we align the ecosystem (competitors, channels, partners, digital) to our benefit? Have digital models taken over because of social distancing? Given these changes, how can you manage the ecosystem to your benefit? Product management decisions will need to be updated. Different types of equipment and supplies (e.g.

article thumbnail

How to Navigate the New Normal: Accelerate.

Blue Canyon Partners

How do we align the ecosystem (competitors, channels, partners, digital) to our benefit? Have digital models taken over because of social distancing? Given these changes, how can you manage the ecosystem to your benefit? Product management decisions will need to be updated. Different types of equipment and supplies (e.g.