Kainexus

NOVEMBER 3, 2023

In today's fiercely competitive business landscape, success hinges on the relentless pursuit of improvement. Within this demanding landscape, the efficient management of business processes becomes paramount. That's where cutting-edge process management software comes into play. Continuous and process improvement are twin pillars of organizational growth , underpinning the essence of business evolution.

Software 95

Software Software Management 95

Customer Think

NOVEMBER 3, 2023

Customer journeys are evolving fast, and technology is at the forefront of this transformation, especially in the past couple of years, thanks to AI. This post explores how businesses can embrace omnichannel experiences, self-service solutions, and data-driven personalisation to create amazingly seamless and unforgettable customer journeys.

Customer Experience 80

Customer Experience 80

Hubspot Sales

NOVEMBER 3, 2023

Sales teams dedicate a lot of their time to forecasting. Yet, over 50% of sales leaders question the accuracy of their sales forecasting efforts. Getting your estimates right is vital to your future business decisions. Since sales forecasting is a rather complex and time-consuming process, organizations seek ways to improve it, with many turning to machine learning.

Artificial Intelligence 77

Artificial Intelligence Supply Chain Sales Decision-making 77

Customer Think

NOVEMBER 3, 2023

Macroeconomic pressures are forcing organizations to improve operational efficiency and, at the same time, boost customer loyalty and retention.

Organization 92

Organization 92

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

DemandFarm

NOVEMBER 3, 2023

Strategic deals can be seen as a team sport, much like a relay race where each member must sprint in a carefully coordinated fashion to ensure the team’s victory. An integral element of teamwork is a unified platform that keeps everyone on the same page. Several companies are adopting strategies such as opportunity management to manage the sales pipeline at every stage which involves identifying, tracking, and managing potential sales opportunities.

Management 52

Management Artificial Intelligence Stakeholders Decision-making 52

Apptivo

NOVEMBER 3, 2023

Imagine a world whеrе businеssеs don’t just sеll products, thеy build rеlationships. Whеrе your favoritе brands anticipatе your dеsirеs bеforе you еvеn rеalizе thеm. It’s a world whеrе thе customеr isn’t just king – thеy’rе thе compass guiding еvеry businеss dеcision. How do businеssеs achiеvе succеss today? How can thеy effortlessly rеvolutionizе thе customеr cеntric еxpеriеncе?

B2C 52

B2C CRM Communication 52

Zendesk

NOVEMBER 3, 2023

What seems like a long time ago, in a galaxy far, far away, humans existed without the internet. In just a few short decades, the internet went from existing in science fiction media to a common tool with over 5 billion users worldwide. Recent technological breakthroughs have introduced generative AI to the masses, putting it on a faster track to popularity than the World Wide Web.

Artificial Intelligence 52

Artificial Intelligence e-Learning Customer Experience Internet 52

Customer Think

NOVEMBER 3, 2023

Welcome to a pivotal guide crafted for event organizers, professionals, and marketers aiming to revolutionize their conference marketing strategies in 2024. In a market burgeoning with opportunities, it’s staggering that, as per 10times.com, almost 40,000 conferences took place in 2023, just in the US alone.

Marketing 59

Marketing Organization Digitalization 59

Customer Think

NOVEMBER 3, 2023

The restaurant business has never been for the faint of heart, however the last few years have been particularly tumultuous. The pandemic-fueled delivery expansion (that only continues to grow), a shrinking labor pool, and an inflation that has uniquely impacted food prices, have left many struggling to keep up.

Marketing 59

Marketing Digitalization 59