Wed.Jan 11, 2023

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How to Drive Attendees to Your Next Event (Literally!), According to Uber for Business' Marketing Director

Hubspot Sales

When it comes to events, many small business owners and sales reps struggle with the same challenge: Getting prospects and customers to attend. Yet, in-person or virtual event participation is often a critical component of networking, building relationships, and offering value to prospects ahead of a sale. Now, imagine a world in which you can offer all interested participants a ride to your latest store opening or conference, and only pay for the ride if they actually attend.

Marketing 117
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How to Build Trust Virtually

The Center for Sales Strategy

Trust is fundamental in any highly engaged, high-performing team. Without trust and integrity, people question why they want to work for a company or manager who doesn’t have convictions. When asked, highly engaged employees describe their companies and leaders as “authentic” or “genuine.”. Building trust takes time. Whether in person or virtually, it can take months or years to build a solid base of trust, but it takes just minutes to lose it.

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How to Automate Your Follow-up Emails

Hubspot Sales

Follow-up emails can help establish a connection with your prospects. Not only are these emails a personal touch. They’re also essential to your sales operation. Fifty percent of all sales happen after the fifth follow-up attempt, according to Inside Sales. However, writing a personalized, perfect email after every interaction can be time-consuming.

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Achieve Growth Transformation with a Revenue Growth Office

SBI Growth

Companies committed to unforgettable growth have a higher probability of success with a centralized office to manage workstreams and track essential KPIs relative to transformation initiatives. In SBI's hundreds of engagements, we have found that executives don't have the time to focus solely on the growth plan. That doesn't mean they are not actively working toward plan; on the contrary.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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How to Host Sales Kickoffs That Engage and Energize Sales Reps

RAIN Group

Remember back in pre-pandemic days when sales teams conducted lavish SKOs in person, perhaps with an option to dial in? Things are a bit different today. Some organizations are returning to in-person sales kickoffs, some are holding exclusively virtual events, and others turning to some form of hybrid event. Either way, the same challenge remains: How can you deliver an engaging SKO that spurs reps on into the new fiscal year?

Sales 63
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ChurnZero launches Customer Success AI™

Customer Think

Leading Customer Success platform is the first to deploy generative artificial intelligence to give users sophisticated content and ideas on demand.

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How To Change Sales Force Behavior While Avoiding Common Pitfalls – video

SalesPop

Michelle Vazzana is a Co-founder and Chief Strategy Officer for VantagePoint, Co-author of three books. She is an expert of innovating sales force management, global sales effectiveness, and evidence-based research. ‘Deploy situational fluency to win more sales’ is another co-authored book by her which is coming out in 2023. Today, in this expert insight interview, John and Michelle Vazzana discuss “How To Change Sales force Behaviour While Avoiding Common Pitfalls.” This

Sales 52
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8 Ways to Identify and Fix Customer Pain Points

ACT

Did you know that 90 percent of customers regard issue resolution as the most important customer service factor? This isn’t surprising. Customers primarily use products and services to solve their problems, fulfill needs, and get desirable outcomes. It’s your job to understand and resolve their pain points to offer a memorable customer experience and become their go-to brand.

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Why our Showpadders receive (well deserved) recognition.

Showpad

We are proud to share the news that our employees have been recognized for their authenticity, extraordinary work and the culture they have built at Showpad. “And the Built In ‘Best Places to Work’ 2023 award goes to…”. Built In has named Showpad as one of the Best Places to Work , honoring our passionate people and the work they do. Built In’s Best Places To Work lists recognize companies that offer top rewards programs and compensation packages.

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Broadvoice Launches GoContact Cloud Contact Center Solution in North America

Customer Think

Low-code CCaaS Platform Breaks Barriers for Ease of Use and Affordability with All-Inclusive Plans and Surge Licensing.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Income from Outcomes

SmartKarrot

What are Outcomes? Whenever there is a commercial transaction of any type, there’s an outcome. For example, if you buy a hamburger, you want to be full. That’s an outcome. If you buy a cinema ticket, you want to be entertained. If you buy a sports car, you probably want to be noticed. Two Types of Outcomes in B2B. We deal with two different types of outcomes in B2B environments.

B2B 19
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The Importance of UX in Customer Relationship Management

Apptivo

1. 9 ways in which excellent UX boosts the performance of your CRM software. 2. The way forward. When businesses seek a Customer Relationship Management (CRM) platform, they frequently consider items like its application’s integrations, analytical capabilities, and personalization choices. Despite the fact that each of these elements is crucial, what good will they do if using them requires excessive effort?

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How to Succeed With Account Management

Arpedio

How to Succeed With Account Management. ← Back to blog. Let’s show you how to get the most out of your account management! In this blog, we’ll break down the concept of account management, and why it’s so important in order to drive a successful business in today’s increasingly complex B2B industry. Table of Contents. 1. What Is Account Management? 2.

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Top 12 FAQs About SEO Software: Get Answers to Your SEO Questions

Agile CRM

The market for SEO Software is highly competitive and it is important for businesses to stay up to date with the latest trends & developments. In order to stay ahead of the competition, businesses must invest in the latest tools and technologies. This blog post is dedicated to answering some of the most frequently asked questions about SEO tools.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Jan 11 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, United States Organization: Electus Global Education Co, Inc As a Customer Success Director, you will develop an understanding of each customer’s objectives with the product and define a strategy for supporting the customer in achieving those objectives. Provide day-to-day support to customers.