Revegy

NOVEMBER 28, 2023

The B2B enterprise landscape has undergone a significant transformation over the years, with organizations placing a heightened emphasis on their customers. With the advent of digital technology, businesses have had to adapt to an increasingly complex environment characterized by more decision-makers, longer deal cycles, higher pricing points, and a plethora of competing channels.

B2B 108

B2B Software Software Digitalization 108

Hubspot Sales

NOVEMBER 28, 2023

No one knows what it’s like to work in sales better than those in the trenches of the day-to-day — salespeople trying to hit their numbers while battling the ups and downs of the job. If you’re thinking about a career in sales, you probably want to hear the cold, hard truths about sales and what it entails. So, we partnered with some of the best sales professionals to give you their insights, including the biggest challenges and tips to get past them.

Negotiation 100

Negotiation Sales Leadership CRM 100

Vantage Partners

NOVEMBER 28, 2023

In our experience working with thousands of organizations over the last thirty years, Vantage has identified eight essential skills that alliance managers must develop to be successful – for themselves, their teams and their organizations.

Management 83

Management Organization 83

Hubspot Sales

NOVEMBER 28, 2023

Marketing and sales teams rely heavily on one another to drive business. After all, it’s the marketing department that generates leads, and the sales team that converts those leads to paying customers. It’s not intuitive, then, that these two functions often exist in silos, each having their own systems and processes. Sales collaboration dramatically improves results, but bringing it to fruition can be more complex than it sounds.

Marketing 99

Marketing Sales Decision-making Prioritization 99

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

The Center for Sales Strategy

NOVEMBER 28, 2023

In species terms, a hippo is the world’s third largest mammal, but in business terms, a hippo refers to the Highest Paid Person’s Opinion. Have you ever been in a meeting where people ask for opinions, but no one speaks up until the HiPPO in the room speaks? Or maybe you’ve been the HiPPO in the room, and everyone’s simply always agreed with everything you’ve said.

Meetings 80

Meetings Leadership 80

RAIN Group

NOVEMBER 28, 2023

Recruiting and hiring strong sales talent isn't for the faint of heart. It is, in fact, the top challenge facing sales and enablement leaders (cited as “very challenging” by 52%). It's not only challenging, but also takes a significant investment of resources to find, hire, and retain talent.

Onboarding 58

Onboarding Sales Sales Management Management 58

Account Management Skills

NOVEMBER 28, 2023

Welcome to number 3 in my mini series of five bonus podcast episodes created to show you how to build an entrepreneurial mindset in your agency account managers. Agency owners often tell me they wish their account managers were more confident in client meetings, including being confident enough to suggest new ideas for new projects. But, as with everything else, you can’t expect your account managers to just know how to run an effective client meeting.

Account Management 52

Account Management Meetings Management Decision-making 52

Apptivo

NOVEMBER 28, 2023

1. What is thе Salеs Pipеlinе and its KPI Mеtrics? 2. Why Monitor Salеs Pipеlinе Mеtrics? 3. How Can You Analyzе Your Salеs Pipеlinе? 4. Top 5 Sales Pipeline metrics that every business should monitor 5. Tools and stratеgiеs for salеs pipеlinе managеmеnt 6. Salеs pipеlinе managеmеnt madе еasiеr with Apptivo CRM So, you’vе workеd hard to build a salеs pipеlinе and now havе dеals in various stagеs, from prospеcting to closing.

CRM 52

CRM Communication Acquisition Management 52

Zendesk

NOVEMBER 28, 2023

What is SaaS customer support? SaaS (software as a service) customer support refers to the systems and practices technology companies use to best serve their customers. This support extends from pre-purchase to post-sale, focusing on completely resolving consumer issues while also driving home the value and functionality of the SaaS product. Nowadays, every business needs to provide an outstanding customer experience (CX) , but the level and expertise of support varies by industry.

e-Learning 52

e-Learning Software Software Brainstorming 52

Apptivo

NOVEMBER 28, 2023

1. Undеrstanding thе concеpt of customеr journеy maps 2. Componеnts of Customеr Journеy Map 3. Typеs of customеr Journеy Maps 4. Stagеs of customеr journеy map 5. How to crеatе a customеr journey map? 6. Bеnеfits of customеr Journеy Map 7. Customеr journey mapping and CRM Did you know that creating a customеr journey map can grеatly еnhancе your CRM strategy ?

CRM 52

CRM Innovation Banking Organization 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Zendesk

NOVEMBER 28, 2023

What is AI as a service? AI as a service (AIaaS) is a service offered by third-party vendors that allows businesses to incorporate AI-powered tools and capabilities into their systems. AIaaS is a low-risk and cost-effective model because businesses can deploy AI without investing in resources to build and implement it from scratch. The Jetsons nailed artificial intelligence.

Artificial Intelligence 52

Artificial Intelligence e-Learning Internet Software 52

AchieveIt

NOVEMBER 28, 2023

In recent years, data has transformed how businesses, government entities, and third-sector organizations operate. Organizations suddenly have access to huge amounts of data and insights. Yet this abundance can be a double-edged sword. It offers great insights but can also lead to confusion and information overload. One of the most notable changes we’ve observed is how data has enabled us to tackle decision-making in a more evidence-based manner.

Decision-making 52

Decision-making Banking Government Organization 52

ACT

NOVEMBER 28, 2023

In the ever-evolving world of customer relationship management, staying productive and ahead of the curve is essential. With Act! Premium Version 25.2, we’re proud to introduce new feature enhancements to take your customer management experience to the next level. Act! Premium v25.2 introduces streamlined workflow enhancements and Act! for Outlook, a powerful new Outlook Integration that enables effortless efficiency to maximize productivity.

Innovation 52

Innovation Communication Customer Experience Management 52

Customer Think

NOVEMBER 28, 2023

Strategic acquisition delivers advanced conversational AI testing capabilities for improved chatbot accuracy and performance

Acquisition 59

Acquisition 59

Advertisement

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings

Help Scout

NOVEMBER 28, 2023

Help Scout has acquired SupportAgent.ai, an AI-powered drafting tool for Help Scout conversations. Learn more about this acquisition and what it means for Help Scout customers.

Acquisition 45

Acquisition 45

Customer Think

NOVEMBER 28, 2023

More than 20,000 new small business users adopted Thryv Command Center during beta

Small Business 52

Small Business 52

Help Scout

NOVEMBER 28, 2023

This is not an article about how AI will change the world of customer service over the next decade. It’s about how AI might change your working life as a support pro this year — or next year — and what you can do about it.

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Help Scout

NOVEMBER 28, 2023

Learn how to use Instagram as a means of business growth and discover the different tools your business can use to get the most out of the platform.

Business Growth 45

Business Growth 45

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing