RAIN Group

DECEMBER 30, 2021

For most sellers, the focus of 2021 has been about adapting to the new sales environment. Those who got ahead in 2021 did so by adopting new methods to stand out and stay competitive. For many, this meant excelling in a virtual environment. But virtual selling is only one piece of the puzzle. Fundamental relationship-building skills and mastery of sales conversations, among many other factors, allowed savvy sellers to gain an edge.

Virtual Selling 110

Virtual Selling Sales Environment Sales 110

The Center for Sales Strategy

DECEMBER 30, 2021

As we get closer to the New Year, we're taking some time to reflect on 2021 and the success we've seen our clients achieve. While many are enjoying this special holiday with family and friends, we're bringing you a recap of the most popular posts we've published in 2021. Providing quality content that helps our clients and visitors improve their sales performance is a goal of ours, and we hope this blog has brought you insight, education, and tips to get you on the path to success.

Sales Leadership 106

Sales Leadership Leadership Publishing Sales 106

Jeb Blout

DECEMBER 30, 2021

To your customers, YOU are the company. Therefore, it is up to you to apologize for mistakes when things go wrong. It is in our nature as humans to save face. Few of us take any pleasure in admitting when we are wrong. It is especially difficult to apologize in embarrassing situations or when your customer is angry and confrontational. Customers, however, don’t really care about human nature or your pride.

Account Management 105

Account Management Meetings Management Customer Experience 105

Customer Think

DECEMBER 30, 2021

The CDP Institute just published its latest Industry Update, our semi-annual overview of CDP vendors with data on employment, funding, locations, and more. (Download here.) There were three pieces of information that stood out: Only four new ven.

Meetings 69

Meetings Publishing Digitalization Marketing 69

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Jeb Blout

DECEMBER 30, 2021

To your customers, YOU are the company. Therefore, it is up to you to apologize for mistakes when things go wrong. It is in our nature as humans to save face. Few of us take any pleasure in admitting when we are wrong. It is especially difficult to apologize in embarrassing situations or when your customer is angry and confrontational. Customers, however, don’t really care about human nature or your pride.

Account Management 52

Account Management Meetings Management Customer Experience 52

SOAR Performance Group

DECEMBER 30, 2021

The global pandemic has accelerated the movement towards virtual buyer engagement and away from face-to-face engagement. This has resulted in changes in buyer behavior. Many sales as well as customer […]. The post The Future of Buyer and Customer Engagement appeared first on SOAR Performance Group.

Sales 52

Sales Sales Leadership Leadership 52