Mon.Jul 18, 2022

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Don’t Believe Your Own Marketing (Too Much)

Software Sales Guru

Don’t Believe Your Own Marketing (Too Much) Sophisticated product marketing teams provide personas and typical pain points as a starting point for sales conversations. They also love to arm sales teams with case studies. On call recordings, I hear salespeople telling customers about the typical pain points and referencing the case studies. As counter-culture as this may sound, the customer’s reaction is typically, “That’s not.

Marketing 147
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Factors That Influence — What Sellers Can Control

The Center for Sales Strategy

When it comes to sales, you might feel as if there are many factors that are outside of your control. To an extent this is true, but when it comes down to it – you actually wield more influence over the situation than you think. Once you realize what you can control, and what you can influence , you will feel more confident approaching prospects and delivering solutions and recommendations to your clients.

Sales 126
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Business Model Diversification

Flevy

Strategic objectives of all businesses are to propel growth and performance, while simultaneously creating value for customers. While it is customary for managers to emphasize financial performance, effective managers pursue new opportunities in order to create added value. Business Model Diversification allows creation of value, if managed astutely, and can aid managers enhance performance and expand the goal of the enterprise.

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2022 Ecommerce Platform Guide: WooCommerce vs. Magento

Groove HQ

On one hand, WooCommerce: built on (free) WordPress, charging you nothing to use its services. Or Magento: built for large enterprises, people with big budgets, and large development teams. The post 2022 Ecommerce Platform Guide: WooCommerce vs. Magento appeared first on Groove Blog.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Delight your clients with security and simplicity

ACT

In a recent poll conducted by Moody’s Analytics, the question was asked, ‘What is your biggest challenge in initiating the loan process?’ , to which 66% of bankers surveyed answered the manual collection of financial documents and information and subsequent back and forth with the loan applicant. In the same survey, Moody’s Analytics asked, ‘What percentage of your sales cycle do you spend waiting for an applicant’s financial documents and information?

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Mistakes That Happen During Sales Pitches

Brooks Group

There are a few things that you can do to ensure that your next sales presentation goes off without a hitch, just as there are things that you can do to ensure success with any other ability. Undeniably, a lot of individuals make standard errors in the sales process, which may completely derail their presentations. If you educate yourself about these common blunders, you may steer clear of them and improve your chances of being successful.

Sales 52

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16 Surprising Customer Retention Statistics Your Company Should Know

ReviewTrackers

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The Art of Getting Customers to Say Yes: 7 Best Tips for Customer Success Managers

SmartKarrot

How to get clients to say yes – this is the biggest challenge for CSMs. You must talk to customers correctly to get the desired experience and offer satisfaction. In any field, you need to ensure customers are happy and successful. An important part of customer success is getting customers to say yes to the brand. Your customers need to be invested in your business.

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Jul 18 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, Maryland, United States Organization: Riverbed Technology As a Director of Customer Success, you will manage to customer success metrics including ARR retention and growth and customer satisfaction (NPS). Collaborate with functional business leaders to drive product improvements, customer marketing and surveying efforts, and delivery and support CSAT.