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21 Free Courses for Key Account Managers to Boost Your Skills Now

Account Manager Tips

Emotional intelligence 6. Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator. Learn how to analyse negotiations and shape them with convincing arguments. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations.

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Achieve more engagement and buy-in: Relationships, Plan, Expectations, Benefits, Persuasion and Training

Red Star Kim

At the recent Training – PM Forum on “ Buy-in, engagement and stakeholder management ” workshop we welcomed executive and manager delegates from legal and accountancy firms as well as a delegate from Poland. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Everyone is different.

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How to build a winning account management team

Arpedio

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. Relationship Mapping & Org Chart Manage internal and external relationships with key stakeholders.

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May 30 – Customer Success Jobs

SmartKarrot

For us, a person’s understanding of others, emotional intelligence, love of working through problems, and positivity are paramount. You will form close ties with important users and stakeholders in this capacity, manage a number of accounts across EMEA, and develop and carry out growth plans. Close deals after negotiation.

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Consultative sales 4 basic principles and just why the consultative selling process works 

PandaDoc

Speaking of sales documents, check out our free sales proposal template before negotiating your next deal. The VP thinks the solution is perfect and gets approval from all stakeholders. Truly understanding client needs requires active listening and emotional intelligence. Consultative sales teams act in an advisory role.

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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

The discussion was wide ranging and included: Strategy and commercial knowledge Decision-making processes and governance Science and art of building relationships Know your client – internal and external Becoming a Trusted adviser – consulting and advisory skills Be evidence-based – back everything up with data (and who owns and manages it) Rise of (..)

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How to improve the way you work with a marketing director, with Sam Bridger

Account Management Skills

And they had the mantra at the time, which if you can buy TV, you can buy anything, which is true, because it was the hardest negotiation, it was like, it was like being a city trader buying TV back in those days, you know, people standing up on the phone shouting in the media department. And such an honour for me to have started there.