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Lessons from a Winning Global Account Management (GAM) Program

Strategic Account Management Association

We conducted client interviews and facilitated group discussions through our customer advisory board. Our GAM program represents the premium, global offering to our largest and most strategic global accounts. At launch, the GAM program was proposed by senior leadership and sponsored by our Board of Directors.

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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

A Center of Excellence (COE) Executive “buy-in and be in” Account-based marketing. COE: A Critical Lighthouse to Provide Successful Journey Direction and Leadership. This creates simplicity and focus in people’s development, provides continuity in career pathing and facilitates personalized learning journeys.

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Transformation through Agile Leadership

Cosawi

Strategic account management is a team sport, and the sponsor needs to help to facilitate this team mindset. . Recently, a client, who is a corporate executive, mentioned to me that he could sponsor eight to 10 accounts. Stay informed on the account through an established strategic account process.

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Strategic Account Management Best Practices Checklist

The Chapman Group

Greater clarity on title and role within the formalized program often benefit all account managers; including the top achievers. Some organizations have also chosen the terms GAM (Global Account Manager), and CAM (Corporate Account Manager). Facilitating, leading, managing and coaching the account team.

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The Strategic Account Manager within a “Best-in-Class” Strategic Account Management Program

The Chapman Group

Greater clarity on title and role within the formalized program often benefit all account managers; including the top achievers. Some organizations have also chosen the terms GAM (Global Account Manager), and CAM (Corporate Account Manager). Facilitating, leading, managing and coaching the account team.

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Sep 14 – Customer Success Jobs

SmartKarrot

Review, approve, and present periodic reporting on the progress of team efforts to the Leadership Team. Facilitate performance reviews and coaching sessions, encouraging team members to continuously grow. Maintain Pinnacle and PinnacleTech values of excellence, impact, growth, and innovation.

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Comprehensive Career Path Guide for a Key Account Manager

DemandFarm

Written and spoken communication skills: Facilitating communication between all parts of their organization and those of their key accounts is a primary job of key account managers. It’s impressive when a candidate shows passion for a career in Key Account Management by investing time in learning and taking courses.