support 
The Center for Sales Strategy
APRIL 8, 2024
However according to a Gallup report, employees with a positive onboarding experience are almost three times as likely to feel prepared and supported in their role. Nearly a third of new employees leave within 90 days of getting hired.
Customer Think
MAY 9, 2024
But how does that customer experience shape customer support satisfaction? The aesthetic choices of your installations, your welcoming communications, and the quality of your products all influence how your customers think about your brand. And how can you use this information to your […]
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Groove HQ
FEBRUARY 29, 2024
As stories of AI chatbots replacing entire customer support teams circulate, it’s easy to feel uneasy about the future. A notable incident involving a CEO who laid off 90% of his support staff after a chatbot outperformed them only adds fuel to the fire.
Aepiphanni
APRIL 10, 2024
Strategies to support rapid business growth, from flexible resource allocation to global expansion tactics. Business leaders must design operations for resilience despite inevitable shifts.
Advertiser: ZoomInfo
Leveraging a data provider to help identify and connect with qualified prospects supports company revenue goals by alleviating common headaches associated with prospecting research and empowers sales productivity. So what’s the problem? Many organizations fail to properly evaluate vendors during the selection process.
Help Scout
APRIL 15, 2024
As we venture into this next season of support, where AI will make our landscape more competitive and providing human support will become more demanding, what kinds of skills should we be developing? Read the full article
Groove HQ
APRIL 23, 2024
Once your customer […] The post How To Provide Customer Support for Any Communication Style appeared first on Groove Blog. The next, you have to solve a complex problem for an angry and demanding business owner. Each of those conversations will benefit from a different approach.
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With in-person sessions no longer feasible, many organizations are looking for alternative methods to support their salespeople. If so, you’re not alone. Sellers are relying on virtual selling more than ever.
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If your role includes supporting sellers, then this in-depth sales enablement guide is for you! Discover valuable insights and practical steps on how to: Adjust your tactics to deal with the impact of 2020. Keep remote onboarding and training engaging (including SKO). Deliver content and tools sellers will love.
Advertiser: ZoomInfo
The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data). How AI-powered analytics are leading to more intriguing and satisfying customer interactions.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. Curious to know how your peers are navigating ongoing disruption? So what’s working now? What should your plans for 2023 include?
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