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How does a non-billable CSD spend their time?, with Luke Bowler

Account Management Skills

I’ve listened to your podcast for a long time and probably started listening to it at a time when I really needed some structure and some organization around what it means to be in account management and especially what it means to be a client service director. It’s gone through many twists and turns.

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How to increase customer engagement by communicating clearly, with linguist Eloise Leeson

Account Management Skills

Eloise works as a freelance communications consultant and copywriter for both agencies and brands and I think you’ll find this interesting whether you’re thinking about copy in the context of your client’s business or your agency’s business. Insights about what it’s like to work as a freelancer.

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Evaluating the top 8 CRMs that integrate with QuickBooks

Nutshell

By uniting your communication and marketing tools with your sales platform, your team can conduct and track all their sales conversations from a single tool. But if you also rely on accounting software to manage incoming and outgoing payments, there are a lot of hidden benefits to integrating it with your CRM as well.

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How to Sell on X (Formerly Twitter)

Hubspot Sales

Despite dating all the way back to the MySpace era , marketing on X (formerly called Twitter) is still untouched for many businesses. The concept of “tweets,” Twitter itself as the original brand, and that little blue bird we all recognize have changed since Elon Musk took over the platform in 2022. The tempo is fast.

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