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Research update on the most in-demand soft skills

Red Star Kim

It used data from Russell Reynolds of nearly 5,000 job descriptions between 2000 to 2017 – for positions including CEO, CIO, Head of HR and CMO. Strategic thinking: Senior professionals will need to be able to see the big picture, identify trends, and make decisions that support the long-term success of the business.

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Agile Leadership

CMOE

For a multitude of reasons, more than half of the companies that were on the Fortune 500 list in the year 2000 no longer exist today. Be decisive and quickly make informed choices with your team about next steps and active measures to pursue based on the conclusions and insights from the interpretation of your data.

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Hey Strategy Planning Leaders, Does a Single Source of Truth (SSOT) Really Exist?

AchieveIt

Things started changing in 2000, especially people’s expectations for wait times. The leaders and teams tasked with executing and adjusting the strategic plan needed reliable, up-to-date information they could rely on to make sound decisions. Creating those first retail clinics was undoubtedly the result of careful planning.

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7 Reasons Why Schools Need Strategic Planning

Envisio

This enables parents, staff, community members, and stakeholders to work towards a common vision. If the school is able to clearly define and remind employees and stakeholders of the shared vision, employees are more likely to feel connected to the work they are doing within that organization.

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KAM Customer Life Cycle

Jermaine Edwards

One approach is that of Jim Sterne and Matt Cutler, as published in 2000 in a paper called “E-Metrics, Business Metrics For The New Economy”. Core question: How are we making ourselves easy to choose as a partner? At some stage in your customer relationship, your customer will make decisions on the future use of your services.

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Being a servant leader – Servant Leadership

MDI Training

Which stakeholders in an organization are given priority? This makes it easier to achieve organizational goals and often also benefits the led, e.g. through higher security. For at least 2000 years there have been rulers who have called themselves servants, from Marcus Aurelius to Joseph II, Frederick the Great to Queen Elizabeth.

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Book review – Managing Brands

Red Star Kim

Brands have attributes, values and personality – customers will perceive or make associations with a brand that can be positive or negative. Google ZMOT (Zero Moment of Truth) describes this less as a journey and more as a flight map: Zero moment of truth (ZMOT) decision-making moment – Think with Google.