Service Excellence Partners

MARCH 12, 2017

How can the idea be used in Customer Success? Better business reviews Many Customer Success Managers (CSMs) at Software-as-a-Service (SaaS) companies conduct Quarterly Business Reviews (QBRs) with senior executives at key accounts. The American Economic Review , December 2004, pp. Why does this work? and Meier, S.

Energy and Utilities 52

Energy and Utilities Government Decision-making Customer Success 52

SmartKarrot

JANUARY 25, 2022

By eliminating the need for spreadsheets and email chains, BugHerd simplifies internal communication within an organization. Launched in 2004, Campaign Monitor is an email marketing platform catering to businesses of different sizes. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo.

Innovation 10

Innovation Decision-making Software Software 10

SmartKarrot

FEBRUARY 4, 2022

The recent years have witnessed how SaaS products and companies have changed the way organizations operate online. Concur , a company specializing in travel and financial management makes it easier for businesses to plan, organize, and manage travel-related expenses. Founded in: 2004. Founded in: 2017. Founded in: 2006.

Cybersecurity 10

Cybersecurity Software Software Digitalization 10