Why self-service and the employee experience drive cost savings with VirginPulse’s Michael Pace
Zendesk
AUGUST 9, 2023
Founded in 2004, VirginPulse now operates in 190 countries and serves more than 14 million workers. However, with that kind of rapid growth comes real challenges, such as how to keep your support organization operating at a high level at scale. First, the support organization began revitalizing and expanding its knowledge base.
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