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Why self-service and the employee experience drive cost savings with VirginPulse’s Michael Pace

Zendesk

Founded in 2004, VirginPulse now operates in 190 countries and serves more than 14 million workers. However, with that kind of rapid growth comes real challenges, such as how to keep your support organization operating at a high level at scale. First, the support organization began revitalizing and expanding its knowledge base.

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5 Critical Success Factors for Successful Business Transformation

Flevy

Aspiration by the top management and other senior stakeholders to seize the occasion of addressing these problems, in ways that deeply alter the Business Model of the organization including Value Creation. The data spanned a period of 12 years from 2004 to 2016. public companies.

Banking 98
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Cybersecurity best practices to empower your team

Zendesk

Since its start in 2004, this monthlong initiative has continuously picked up steam year-over-year—matching the corresponding rise in cyber attacks. Read on to find out how you can protect data and sensitive information and prevent employees from falling victim to cyber attacks. Make security a priority.

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Stay agile and innovative—and rein in expenses

Zendesk

Globally, many organizations may have to slow spending for a variety of reasons, but spending less doesn’t have to translate into loss. Founded in 2004, Virgin Pulse is the world’s largest cloud-based employee well-being solution. Provide personalized service without spending more.

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5 Ways to Improve Sales Efficiency

Hubspot Sales

What do jellyfish , a Dyson AM09 Fan Heater , and Peyton Manning's 2004 regular season have in common? And Peyton Manning broke the NFL record for Adjusted Net Yards per Pass Attempt in 2004 before losing to Tom Brady in the playoffs. They're all outrageously efficient. Jellyfish are the most efficient swimmers in the ocean.

Sales 96
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Customer Benchmarking Motivates Action

Service Excellence Partners

When they see their organization is ahead of the pack, the fact suddenly becomes a talking point with their own bosses. The American Economic Review , December 2004, pp. Besides demonstrating progress vs. the customer’s goals, showing results relative to the customer’s own peer groups has greater impact. 178-191 [4] Frey, B.,

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How to Recruit the Next Generation of Women Sales Leaders

Hubspot Sales

In partnership with our clients, we work hard to help diversify sales organizations. For example, in 2004, 20% of all American advertisements featured a celebrity. There are still few women in sales, despite higher rates of success. In its place? Peer-to-peer influence. By 2012 the number dropped to 9%. BullCon2018.