Service Excellence Partners

MARCH 12, 2017

Whenever emotions are strong, decisions and actions tend to follow. Often CSMs do a poor job of describing how the software subscription impacts things like organizational productivity and decision making, but other times they simply fail to capture the attention of senior leaders. Showing comparative data can help.

Energy and Utilities 52

Energy and Utilities Government Decision-making Customer Success 52

ClearPoint Strategy

NOVEMBER 2, 2021

Strategic planning tools, or models, are designed to help organizations’ develop their action plan to achieve their goals. Your company-wide strategy is in place, but entirely ineffective—and you have a hunch that using a strategic planning model (and strategy software ) will make a big difference. Gap Planning.

Stakeholders 145

Stakeholders Software Software Organization 145

Hubspot Sales

NOVEMBER 2, 2017

If you’re in sales, and this is your first year on the job, you should make it a priority to read the following 12 books. Jeffrey Gitomer wrote The Little Red Book of Selling back in 2004, diving into what he believes are the 12.5 These days, you can't just make friends with your prospect -- you have to challenge them.

Sales 105

Sales Publishing Decision-making Communication 105

Hubspot Sales

SEPTEMBER 6, 2018

In partnership with our clients, we work hard to help diversify sales organizations. For example, in 2004, 20% of all American advertisements featured a celebrity. There are still few women in sales, despite higher rates of success. In its place? Peer-to-peer influence. By 2012 the number dropped to 9%. BullCon2018.

Advertising 72

Advertising Sales Financial Services Media 72

Liston Witherill

APRIL 3, 2021

That is, what key points do you need to make in order to give the reader what you're promising? Write out as many key points as you think you might need to make. Then you'll organize your key points and eliminate the ones that are extraneous or don't belong. Be exhaustive. Now your article outline is taking shape.

Decision-making 52

Decision-making Leadership Media Brainstorming 52

ReviewTrackers

JANUARY 1, 2018

In all honesty, will you make dinner reservations at a restaurant without checking Yelp or Facebook? But the point is this: online reviews and ratings heavily influence consumers’ purchase decisions. At once the modern take on traditional word of mouth and the new standard for customer feedback , reviews can make or break a business.

Healthcare 43

Healthcare Advertising Decision-making Customer Experience 43

SmartKarrot

JANUARY 25, 2022

By eliminating the need for spreadsheets and email chains, BugHerd simplifies internal communication within an organization. Launched in 2004, Campaign Monitor is an email marketing platform catering to businesses of different sizes. FlexRule is a SaaS company specializing in business decision automation. Campaign Monitor.

Innovation 10

Innovation Decision-making Software Software 10