Taking the Pulse of the Automotive Customer Experience
ReviewTrackers
JULY 12, 2019
A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online. Entitled “Blazing the Trail From Data to Insight to Action”, the Forbes Insights report is based on a survey of over 100 executives of large global organizations. So talk to your customers.
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