Zendesk

OCTOBER 25, 2022

In 2021, venture capitalists nearly tripled their investment in online-only banks from the year before—to the tune of $133 billion. But with inflation, rising interest rates, and economic uncertainties facing the world today, even the most well-funded fintechs need to find a clear path to acquiring—and keeping—customers.

Banking 52

Banking Investors Financial Services Customer Experience 52

Insightly

JANUARY 10, 2024

Chip’s second guest is Jay Baer, a business growth and customer experience strategist and researcher, and author. Investors are taking bets on companies focusing on AI, but they’ll need the human element to truly see ROI. In 2021, it was 6.8 He’s also the 2nd more popular tequila influencer in the world. Others are not.

Finance 52

Finance CRM Acquisition Decision-making 52

SBI

JANUARY 29, 2021

Mediafly, a leading sales enablement and content amnagement technology platform that creates interactive, value-based selling experiences, today announced the completion of a $25 million growth round of funding. Existing investors including Boathouse Capital provided equity, and Sterling National Bank provided senior debt.

Customer Value 36

Customer Value Investors Banking Healthcare 36

SmartKarrot

JANUARY 5, 2021

Without further ado, here is presenting to you our Top 50 Customer Success Influencers for 2021. Proclaimed as the Customer Success growth expert, consultant, and thought leader, Lincoln is a customer-centric growth mastermind. She has also geared up many product-based SaaS companies as an Investor in recent times.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. An alumna of Yale and Stanford, Allison has contributed to the Customer Success industry as the COO of Gainsight, a prominent customer success company, and a 1B USD unicorn. Ashna Patel. Catherine Blackmore. Dana Alvarenga.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Apptivo

JULY 21, 2021

Apptivo offers a cloud platform that allows SaaS(Software as a service) companies to provide an integrated and engaging customer experience to their software users. By 2021, most companies will use SaaS solutions for their business workflow. These challenges are also faced by some of the top SaaS companies 2021.

Finance 111

Finance Software Software Decision-making 111