Red Star Kim

NOVEMBER 8, 2022

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. The OnePlace legal client relationship management system was acquired by InTapp in 2019. Why do law firms needs SAM?

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

SEPTEMBER 29, 2023

Consistency was another theme as well as the need for clarity of target audiences and the use of various media outlets, preferred digital channels and modes of engagement. How happy are you with your CRM (and integrated mailing, analytics and relationship management capabilities)?

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Red Star Kim

DECEMBER 9, 2022

The Sustainable Cities Index 2022 was launched in 15 countries with a suite of content assets, including a highly visual digital report, video and interactive tool to compare city performance. ReTurn is a research project, undertaken by Remit Consulting since May 2021, when the Covid-19 lockdown restrictions were eased in the UK.

Leadership 26

Leadership Marketing Future of Work Profitability 26

ACT

MARCH 21, 2023

Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated. That could perpetuate the labor shortage further.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

PandaDoc

APRIL 3, 2023

This means the inside sales process relies on digital communication, as well as phone calls. However, bear in mind that given the more isolated elements of remote working, it is also important to support this style of working with various sales collaboration tools.

Sales 52

Sales Decision-making Client Relationships Software 52

Red Star Kim

SEPTEMBER 6, 2022

This contemporary book (published in 2021) is just 200 pages and is subtitled “Streamline your corporate communication to drive efficiency and engagement”. The role of community, gossip and belief are touched on and there’s reference to Dunbar’s Law (see Client relationship management (CRM) – how many close social (kimtasso.com) ).

Communication 130

Communication Facilitation Leadership Stakeholders 130